Explore suitable solutions by service need.
Choose a service below to understand scope, deployment conditions and support.
Service categories
AL-Touch provides office IT infrastructure for relocations, refurbishments and additional workstations. We coordinate networks, telephony, computers and servers, from drawings and cabling through cutover testing and handover.
AL-Touch provides computer maintenance and outsourced IT support for staff devices, printing, email and account issues. We also arrange network, server and backup work with scheduled maintenance to support daily operations.
AL-Touch brings together business system access, VPN, video conferencing and telephony for remote work. Existing equipment and controlled tools such as ToDesk Enterprise are managed with clear permissions and support procedures.
Choose services for your needs
Common needs
- You have no dedicated IT staff and need help with everyday issues.
- You are hiring, opening a branch or moving offices and need to organise equipment and systems.
- You want to identify priorities before allocating budget and time.
Which service do I need?
- Business computer maintenance
Everyday computer, account and IT support needs.
- Office IT infrastructure works
Plan relocation, networking and equipment integration.
- Business cybersecurity solutions
Identify the data and systems that need protection.
Prepare for an enquiry
- Approximate number of users and office locations.
- Main types of existing equipment and systems.
- Problems to address and your preferred timeframe.
For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.
Enquire about business IT servicesCybersecurity and AI useExplore security planning, responsibilities and acceptance considerations
Cybersecurity · Safe AI use
Business IT services: security planning priorities
This service category includes the following security priorities; measures, tests and deliverables are specified in the proposal.
- Assets and responsibilitiesConfirm equipment, systems, accounts and data scope, then document responsibilities across the business, suppliers and maintenance team.
- Access and changesPlan permissions, updates and change approvals around business needs, reducing shared administrator accounts and unauthorised settings.
- Monitoring and recoverySpecify monitoring items, alert recipients and incident workflows, with clear backup and recovery responsibilities.
AI considerationsWhere AI assistants or automated agents access business systems, define readable/writable data, tool permissions and external connections; retain human approval for important changes.
Planning and acceptance recordsAsset and responsibility lists, access and change records, acceptance and ongoing management arrangements.