Managed firewalls and security maintenance

GDMME MFS | Managed firewall solutions

GDMME MFS covers firewall configuration maintenance, updates and alert follow-up. AL-Touch defines modules, notification procedures and responsibilities around your environment so management arrangements remain clear after deployment.

GDMME G8 equipment exterior, original website image
GDMME G8 equipment exterior, original website image
  • Module configuration
  • Managed maintenance
  • Service scope
Service priorities · Hong Kong team

Clear management responsibilities after firewall deployment.

GDMME MFS focuses on physical network firewall management, organising configuration, updates, alerts and changes into trackable daily work.

  1. Module configuration

    Integrate GDMME, CrowdSec, Zenarmor, IDS/IPS and local DNS as required.

  2. Alerts and changes

    Define collected alerts, reviewers and approval workflows for blocking or rule changes.

  3. Maintenance and records

    Organise configuration changes, alert follow-up and recovery checks for business review.

MFS focuses on firewall management; MSS can cover broader security services. List automated monitoring, staffed coverage and on-site support hours separately in the contract.

Explore MSS and wider security services
Deployment and handover
Business products and deployment

Product selection, deployment verification and handover

Match products and licences to usage, connecting purchasing, configuration, verification and daily management in a clear delivery scope.

Selection and licensing

Check users, devices, sites and key functions. Compare capacity, licensing and deployment conditions for the selected edition.

Delivery essentialsProduct configuration, licensing and feature comparison

Deployment and integration

Confirm integration with existing networks, accounts and systems, then configure, migrate or pilot within the approved scope.

Delivery essentialsDeployment scope, configuration and change records

Verification and management

Test features and permissions in real workflows, clarifying responsibility for alerts, updates, renewals and support.

Delivery essentialsTest results and management/support responsibilities

Confirm before purchasing

  • Required features are included in the quoted edition and licence.
  • Deployment prerequisites, third-party integrations and data handling are specified.
  • Installation, training, updates and after-sales support are described separately.

Features, specifications, licensing, sales regions and availability depend on current vendor documentation and the formal quotation. New integrations or custom work require separate assessment.

01

Five-part architecture

  • GDMME NGFW hardware platform
  • CrowdSec collaborative threat intelligence
  • Zenarmor application-layer security
  • IDS/IPS intrusion detection and prevention
  • Local DNS resolution with BIND
02

Platform and module configuration

MFS uses an Intel general-purpose hardware platform and modular architecture. Threat intelligence, application identification, malicious-site controls and DNS settings depend on the selected versions, licences and actual deployment.

03

Managed operations

Confirm which alerts are collected, how people review and escalate them, and which changes or blocking actions require customer approval. Agree continuous automated monitoring, staffed coverage and emergency onsite service scopes and hours separately.

04

Specify monitoring and response responsibilities

GDMME MFS can plan and maintain firewall, CrowdSec, Zenarmor, IDS/IPS and local DNS modules around your environment. Contracts should identify collected alerts, reviewers, escalation routes and people authorised to approve blocking, distinguishing automated monitoring from staffed hours. Regular configuration-change, alert follow-up and recovery-check records help businesses review the service.

Information and references
Suitability and enquiry preparation

When is this service suitable?

Common needs

  • You have firewalls but no dedicated person to maintain settings and alerts.
  • Change and issue-handling responsibilities are unclear and need reassignment.
  • You want to understand which management tasks fit the current managed service.
Which service do I need?
Prepare for an enquiry
  • Company size, office locations and main system types.
  • Existing security tools and management responsibilities.
  • Main concerns, affected areas and target improvement timeframe.

For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.

Enquire about managed firewalls
Cybersecurity and AI useExplore security planning, responsibilities and acceptance considerations

Cybersecurity · Safe AI use

Business cybersecurity and managed protection: security planning priorities

「GDMME MFS | Managed firewall solutions」 includes the following security priorities; measures, tests and deliverables are specified in the proposal.

  • Assets and defencesIdentify systems, endpoints and networks to protect, checking applicable products, modules and policies for each scenario.
  • Data and monitoringClarify log, intelligence and alert sources, exchanged data and recipients, defining monitoring and handling activities covered by the service.
  • Response and responsibilitiesDiscuss incident classification, policy changes, recovery and business/support responsibilities, documenting owners and procedures for each task.

AI considerationsInventory AI assistant or agent data, service accounts and tool permissions separately. Network or endpoint protection does not cover every prompt-injection or agent-action risk.

Planning and acceptance recordsAsset and control lists, policy and alert-test records, incident procedures and service responsibilities.

Common enquiries

You may also want to know

We have no dedicated firewall administrator. What should an enquiry include?

Provide equipment models, existing modules, usage and issues you want followed up. Quotations should specify configuration maintenance, alert review, notification and escalation, distinguishing automated monitoring from staffed service hours.

Does continuous automated monitoring mean round-the-clock human incident response?

These are separate services. Staffed coverage, notification methods and response or handling targets must be confirmed in the actual service agreement.

Start with your business needs

Talk to us about what you need.

Enquire about managed firewalls