What kind of problem do you want to solve?
Find services, products and enquiry guidance for everyday IT, office engineering and cybersecurity.
Everyday IT and remote support
Computer maintenance, outsourced IT, staff accounts and branch support for everyday operations.
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Outsourced IT and everyday computer support
Computer, printing and email support with scheduled maintenance, updates and backups, giving SMEs clear IT contacts and follow-up.
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Account management for joining, changing and departing roles
Organise computers, email and system accounts for staff changes, defining approvals, permission changes and data handover.
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Remote work and branch IT support
Combine VPNs, branch connectivity and ToDesk Enterprise for remote work and maintenance, managing permissions and revocation.
Office engineering and networking
New offices, moves, cabling and Wi-Fi, from site works to secure connections.
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IT setup for new businesses and offices
Coordinate broadband, cabling, computers, phones and meeting equipment with renovation progress, including installation, testing and handover.
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Office relocation and IT migration planning
Inventory equipment, circuits and backups before moving, then arrange new-site connections, cutover, testing and follow-up support.
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Office Wi-Fi and network improvements
Investigate dead spots, meeting disconnections and unstable internet, improving coverage, capacity and guest-network separation.
Email, files and backups
Organise business email, file sharing and backups with access controls and recovery arrangements.
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Business email and document collaboration planning
Address email delivery, capacity and account issues, coordinating domains, collaboration and devices with necessary migration and handover.
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Business data backup and recovery planning
Protect important files and systems through local, off-site or isolated backups, using restore tests to verify recovery arrangements.
Cybersecurity and AI security
Protect accounts, computers and company data while planning safer AI use and compliance improvements.
Websites, software and automation
Plan business websites, internal systems, workflow automation and AI assistants around actual work.
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Local AI Deployment & Data Security
Deploy AI models and knowledge bases in an enterprise-managed environment, with account permissions, network isolation, approved connections, backups and maintenance. Validate the approach through a pilot first.
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Business website, domain and online-store planning
Improve service content, mobile reading and enquiry flows while retaining useful existing URLs, text and search entry points.
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Custom websites, applications and internal systems
Develop websites, apps, customer portals and internal systems around business workflows, from prototypes to implementation, testing, deployment and handover.
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Workflow automation and system integration
Connect forms, email and business systems to reduce repeated entry and notifications, retaining approvals, error handling and human takeover.
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AI work assistants and knowledge search tools
Develop document search, summaries and reply-drafting tools with authorised data, role permissions and answer evidence, using prototypes and human review.
Products, servers and brands
Select security products, business software and servers, with clear deployment and ongoing support.
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ToDesk Enterprise
Plan controlled remote connections, device management and business licences for staff and branches.
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GDMME integrated cybersecurity solutions
Explore GDMME network protection and business deployment, reviewing scope against your current systems.
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WebRAY cybersecurity
Website, API and application protection with vulnerability assessment and deployment planning.
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Huorong Enterprise Security
Explore endpoint protection and management according to computer and device numbers.
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Server solutions
Server deployment, management, maintenance and rental with server-room engineering.
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Enterprise software
Explore business software, procurement and licensing by user numbers and purpose.
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Security product and brand finder
Compare ToDesk, GDMME, WebRAY, Huorong, Veeam, Zenarmor and GDMME × CrowdSec by use, then review deployment and licensing.
Start with the need that affects your work most
You do not need to know the technology or choose a product first. Start with the problem affecting work, a relocation date or the data you need to protect, and we can help clarify priorities.
Include equipment you can continue using
Describe your existing systems and equipment so we can discuss what can be retained and which work should come first, followed by installation, configuration and ongoing management. Services cover IT support, engineering, security and software development; the proposal will identify the agreed work and deliverables.
Provide an overview to clarify the scope
- Explain the main issue you want to resolve and its impact.
- Estimate the number of staff, devices and office locations.
- State your preferred completion date, budget direction and current contacts.
- Clarify responsibilities for installation, testing, maintenance, licensing and supplier coordination.
Organised around business IT, engineering, security services and additional development services.
Information and references
Choose services for your needs
Common needs
- You have no dedicated IT staff and need help with everyday issues.
- You are hiring, opening a branch or moving offices and need to organise equipment and systems.
- You want to identify priorities before allocating budget and time.
Which service do I need?
- Local AI Deployment & Data Security
Deploy AI models and knowledge bases in an enterprise-managed environment, with account permissions, network isolation, approved connections, backups and maintenance. Validate the approach through a pilot first.
- Outsourced IT and everyday computer support
Computer, printing and email support with scheduled maintenance, updates and backups, giving SMEs clear IT contacts and follow-up.
- IT setup for new businesses and offices
Coordinate broadband, cabling, computers, phones and meeting equipment with renovation progress, including installation, testing and handover.
Prepare for an enquiry
- Approximate number of users and office locations.
- Main types of existing equipment and systems.
- Problems to address and your preferred timeframe.
For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.
Enquire about SME IT servicesCybersecurity and AI useExplore security planning, responsibilities and acceptance considerations
Cybersecurity · Safe AI use
Business IT services: security planning priorities
「IT services for Hong Kong SMEs | Find services by need」 includes the following security priorities; measures, tests and deliverables are specified in the proposal.
- Assets and responsibilitiesConfirm equipment, systems, accounts and data scope, then document responsibilities across the business, suppliers and maintenance team.
- Access and changesPlan permissions, updates and change approvals around business needs, reducing shared administrator accounts and unauthorised settings.
- Monitoring and recoverySpecify monitoring items, alert recipients and incident workflows, with clear backup and recovery responsibilities.
AI considerationsWhere AI assistants or automated agents access business systems, define readable/writable data, tool permissions and external connections; retain human approval for important changes.
Planning and acceptance recordsAsset and responsibility lists, access and change records, acceptance and ongoing management arrangements.
You may also want to know
Which service should I choose if I have several different problems?
Start with the issue that most affects daily work or has a fixed date. Frequent computer faults may point to outsourced IT support, while an office move may call for IT relocation services. Include the other issues in your enquiry so we can discuss priorities and coordination with existing services.
Do I have to purchase all these services together?
Services can be selected according to your needs. You do not have to purchase every item at once. Required licences, support and charges are specified according to the agreed scope and budget.
How can I start with a development idea if I am not technical?
Describe the task, intended users, current process and problem you want to improve. You do not need to choose the technology first. A website, app, internal system or automation tool can begin with a prototype, followed by an assessment of platforms, data, third-party interfaces and licensing, with phased functionality, testing and handover arrangements.
