Asset discovery and security assessment
Identify exposed websites, systems and significant weaknesses before prioritising remediation.
- Vendor products and services
- RaySpace asset discovery, RayScan vulnerability assessment and vendor penetration testing within an authorised scope.
- How AL-Touch can help
- Identify assets and system owners, coordinate authorisation and test windows, explain findings and follow up on retesting.
- Deliverables to agree
- An asset inventory, prioritised findings, remediation owners and retest records.
Vendor service information ↗Website, API and application protection
Match security policies to real business traffic and reduce the impact of attacks and false blocks.
- Vendor products and services
- RayWAF web application protection, RayAPI API security and related modules selected for the environment.
- How AL-Touch can help
- Assess integration, certificates and traffic paths; coordinate deployment, tuning, approved exceptions and rollback.
- Deliverables to agree
- Deployment diagrams, a policy baseline, acceptance tests and maintenance handover.
Vendor service information ↗Exposure, log and threat monitoring
Track changes to public assets and unusual signals, with clear ownership for follow-up.
- Vendor products and services
- Exposure and sensitive-information monitoring, RayLAS log management and vendor managed security where contracted.
- How AL-Touch can help
- Define monitoring sources, data flows, retention, alert priorities, recipients and review arrangements.
- Deliverables to agree
- Monitoring coverage, an alert-handling workflow and a periodic improvement list.
Vendor service information ↗Incident response and business recovery
Prepare responsibilities for reporting, containment, evidence preservation and restoration.
- Vendor products and services
- Vendor incident response and compromise assessment, with expert support confirmed for the incident.
- How AL-Touch can help
- Coordinate the vendor and customer IT team, organise initial incident information, containment and recovery, and follow up on remediation.
- Deliverables to agree
- Response contacts, an action timeline, recovery validation and recommendations; forensic scope is agreed separately.
Vendor service information ↗Staff awareness and exercise planning
Help staff recognise suspicious messages, protect accounts and report concerns.
- Vendor products and services
- Vendor phishing simulation within approved participant groups and scenarios.
- How AL-Touch can help
- Help define participants, communications and privacy arrangements, then turn exercise findings into practical guidance.
- Deliverables to agree
- An exercise plan, aggregate results, training priorities and follow-up checks.
Vendor service information ↗AI use and data security
Clarify data, permissions and external connections before introducing AI assistants and enterprise knowledge bases.
- Vendor products and services
- RayToken AI security gateway, with model access, sensitive-data handling, access controls and auditing assessed by edition.
- How AL-Touch can help
- Compare local and cloud deployment, define approved data and permissions, and organise pilots, usage policies and activity records.
- Deliverables to agree
- Data-flow diagrams, an AI-use inventory, a permissions matrix and pilot acceptance criteria.
Vendor service information ↗Agree the scope before engaging specialists
Penetration testing and red-team exercises require written authorisation, agreed targets, test windows and stop conditions. Round-the-clock SOC/MDR, digital forensics, onsite response and compliance audits require separately confirmed teams, service hours, evidence handling and contracts.
Automated monitoring, human analysis and onsite support are specified separately. Product purchases and vendor qualifications do not include every specialist service.
Plan enterprise security services →
CNCERT cybersecurity emergency service support organisation — Grade A
Organisational qualification for cybersecurity emergency service support.
Validity stated on certificate2026-04-23 — 2028-04-22
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CCRC security incident response — Level 1
Information security incident response service qualification.
Validity stated on certificate2025-10-19 — 2028-10-18
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CCRC risk assessment — Level 1
Information security risk assessment service qualification.
Validity stated on certificate2025-10-19 — 2028-10-18
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ISO/IEC 27001:2022
Information security management for the application software development, network and information-system security services specified in the certificate.
Validity stated on certificate2025-11-20 — 2026-11-20
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ISO/IEC 20000-1:2018
IT service management for application software development services provided to external customers within the stated scope.
Validity stated on certificate2025-11-20 — 2026-11-26
View original certificate image ↗Reviewed on 2026-10-21. The attached ISO/IEC 27001 and ISO/IEC 20000-1 versions expire on 2026-11-20 and 2026-11-26 respectively. Request renewals and current status at procurement or project initiation. Certificates remain subject to the issuer’s surveillance and maintenance requirements.
Organisational credentials and individual project staff qualifications are reviewed separately. Vendor certificates are not presented as AL-Touch company certifications.
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