Foundation
Backup and recovery
- Veeam Backup & Replication
Core platform protection and recovery. Check compatible workloads and features by version.
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Hong Kong businesses · Backup, recovery and data security
Explore protection for on-premises systems, cloud, SaaS, Kubernetes, data and AI, translating backup and recovery into operational arrangements.
Manufacturer information reviewed: 2026-10-13

Connect backup, monitoring and recovery
VEEAM DATA PLATFORM
From backup and recovery to monitoring, analytics and orchestration, confirm the components you need.
Backup and recovery
Core platform protection and recovery. Check compatible workloads and features by version.
Monitoring, analytics and threat insights
Adds observability and analytics to core protection.
Recovery orchestration, testing and documentation
Adds disaster recovery orchestration. Vault and Cyber Secure are optional additions.
Vault and Cyber Secure are optional additions.Official edition comparison
PRODUCTS & CAPABILITIES
Compare self-managed software, cloud services and integration tools, including features and management requirements.
Showing 43 products / platform components
Self-managed platform
Integrates backup, recovery, monitoring and disaster recovery for organisations that need control of backup architecture, storage location and daily operations.
Suitable scenariosEnterprise backup platform for hybrid infrastructure
Platforms / workloadsVirtual machines · Physical servers · AWS・Azure・Google Cloud · NAS and object storage · Identity and enterprise applications
Foundation, Advanced and Premium include different components. Check subscriptions for cloud services and other standalone products separately.
Core platform component
Coordinate backup, replication and recovery for servers, virtual machines and data according to downtime risks and recovery objectives.
Suitable scenariosCentral server and VM management
Platforms / workloadsVMware vSphere · Microsoft Hyper-V · Nutanix AHV · Windows・Linux · Public cloud · NAS
Support for Instant Recovery, CDP, application-aware processing and cross-platform recovery depends on the source platform, deployment and version. Test actual recovery times.
Platform monitoring component
Give IT teams visibility of backup health, capacity, risk alerts and protection coverage.
Suitable scenariosBackup teams needing ongoing monitoring
Platforms / workloadsVeeam backup infrastructure · Protected workloads · VMware・Hyper-V · Microsoft 365 backup
Data Platform Advanced and Premium include Veeam ONE. Standalone and service-provider licensing have separate arrangements. Confirm AI features and monitoring for newer platforms against compatible versions.
Recovery orchestration component
Turn disaster recovery procedures into executable, testable and documented recovery plans.
Suitable scenariosOrganisations rehearsing disaster recovery
Platforms / workloadsVMware vSphere · Microsoft Hyper-V · Microsoft Azure · Protected virtual and physical workloads
The orchestration component of Data Platform Premium builds on Backup & Replication and ONE. Support varies by target environment; validate recovery times in the actual environment.
Software appliance deployment
Deploy Veeam as a pre-hardened Linux software appliance to reduce manual backup-server installation and maintenance.
Suitable scenariosSoftware deployment option for backup servers
Platforms / workloadsOn-premises backup servers · Branch locations · Supported virtual, physical and cloud infrastructure
This is a software deployment option, not a specific hardware brand. Check hardware, workload and version compatibility. Features are not identical to those of a Windows backup server.
Platform infrastructure component
Configure backup proxies or immutable repositories using a pre-hardened Linux infrastructure appliance.
Suitable scenariosSupporting backup infrastructure component
Platforms / workloadsBackup Proxy · Hardened Repository · Application Backup Repository
Its role differs from the Software Appliance backup server. Disks, networking, storage and versions must meet official requirements. Configure immutable retention correctly.
Licensing package for smaller businesses
Bring backup, recovery, monitoring and reporting together for common IT protection needs in smaller organisations.
Suitable scenariosSmaller businesses: confirm eligibility and limits first
Platforms / workloadsSME virtual machines · Physical computers and servers · Cloud workloads · NAS
For businesses with fewer than 250 employees and 50 workloads. Licences are sold in packs of five, up to 50 workloads. Premium orchestration and Vault are separate options; confirm eligibility before purchase.
Platform workload component
Protect existing or new virtualisation platforms and plan recovery options for future migrations.
Suitable scenariosPlatform workload integration component
Platforms / workloadsVMware・Hyper-V · Nutanix AHV · Proxmox VE · Oracle Linux Virtualization Manager・RHV/oVirt · HPE Morpheus VM Essentials · Scale Computing HyperCore · Sangfor aSV・XCP-ng・Citrix XenServer・VergeIO・Platform9
These are VDP/VBR workload integrations. Versions, APIs, proxies and recovery methods vary. General availability of the OpenShift Virtualization Plug-In remains to be verified.
Platform and application plug-ins
Plan application-consistent backups, transaction logs and database recovery around database administration practices.
Suitable scenariosDatabases requiring native application integration
Platforms / workloadsMicrosoft SQL Server · Oracle RMAN · SAP HANA · SAP on Oracle · PostgreSQL · MongoDB · MySQL through Linux Agent application processing · Microsoft Exchange・Active Directory · Db2 for Windows・EPIC EHR
Plug-ins, application-aware backups and Explorers serve different purposes. Check operating systems, database versions and recovery methods individually. Db2 and EPIC are among the v13.1 enhancements.
Platform capability
Protect file shares, NAS and object data using on-premises or cloud backup storage as required.
Suitable scenariosFile and object protection within the platform
Platforms / workloadsSMB and NFS file shares · Enterprise NAS · Object storage data · Backup object repositories
Object storage as a data source differs from object storage as a backup destination. Direct-to-Object is not a separate product. Confirm immutability, archive retrieval and charges against storage services and settings.
Endpoint and server agent
Protect Windows business computers, laptops and physical servers against disk failure, accidental deletion and system damage.
Suitable scenariosWindows computers and servers
Platforms / workloadsWindows workstations · Windows physical servers · Windows virtual machines
Free, Workstation, Server and managed modes have different features. Check supported operating systems, BitLocker, backup destinations and application processing by version.
Endpoint and server agent
Run backups within Linux for physical servers, workstations and cloud Linux instances.
Suitable scenariosProtection within compatible Linux systems
Platforms / workloadsLinux servers · Linux workstations · Cloud Linux virtual machines
Linux distributions, kernels, file systems and agent modes have specific requirements. Not every Linux version is supported directly.
Endpoint agent
Back up user data and work files on macOS laptops and desktops.
Suitable scenariosmacOS user-file protection
Platforms / workloadsmacOS desktops · macOS laptops
Primarily protects user data and files. Its scope differs from full-system bare-metal recovery on Windows or Linux.
Unix server agent
Preserve important files and directories for organisations still running IBM AIX, alongside existing Unix infrastructure.
Suitable scenariosExisting IBM AIX business environments
Platforms / workloadsIBM AIX · LPAR・WPAR
Plan according to the IBM AIX version, LPAR/WPAR configuration and official system requirements. Features differ from agents on other platforms.
Unix server agent
Back up business files and directories in Oracle Solaris environments alongside existing server management.
Suitable scenariosExisting Solaris server environments
Platforms / workloadsOracle Solaris · Global・Non-global Zones
Check Solaris hardware, operating system, zone and recovery support individually. Native Oracle database recovery may require RMAN.
SaaS product family
Manage Veeam cloud backup services through a browser, reducing maintenance of backup servers and storage.
Suitable scenariosCloud services that reduce self-managed infrastructure
Platforms / workloadsMicrosoft 365 · Microsoft Entra ID · Salesforce · Microsoft Azure · AWS (see the dedicated service)
Each service requires the corresponding subscription. Confirm protection scope, storage regions and recovery features for the workload and plan.
SaaS
Independent cloud backup for business email, files and collaboration data, supporting recovery after accidental deletion, corruption or security incidents.
Suitable scenariosMicrosoft 365 cloud backup service
Platforms / workloadsExchange Online · SharePoint Online · OneDrive · Microsoft Teams
Foundation, Advanced and bundle coverage differs. Confirm Entra ID, Salesforce and available storage regions individually.
Self-managed software
For Microsoft 365, hybrid or on-premises Exchange/SharePoint environments that need control over backup storage and management.
Suitable scenariosSelf-managed Microsoft 365 backup
Platforms / workloadsExchange · SharePoint · OneDrive · Microsoft Teams · On-premises and hybrid Microsoft organisations
A different deployment product from Data Cloud SaaS. Infrastructure, storage and updates are managed by the customer or service team. Microsoft APIs and Teams protection and recovery have specific limitations.
SaaS
Protect users, groups, applications and policies in the corporate identity system to reduce access disruption caused by deletion or configuration changes.
Suitable scenariosEntra ID cloud identity protection
Platforms / workloadsEntra ID users and groups · Application registrations · Conditional Access policies · Identity logs
The Entra ID service is separate from Microsoft 365 file backup. Confirm supported objects, Microsoft API permissions, log retention and recovery limitations separately.
VBR identity protection component
Manage backups and recovery of Entra ID tenant data and logs within existing Veeam backup infrastructure.
Suitable scenariosEntra ID protection within the platform
Platforms / workloadsUsers, groups and roles · Applications and service principals · Conditional Access and Intune policies · Audit and sign-in logs
A VBR integration, separate from a Data Cloud subscription. Licensing must cover all enabled Member users in the tenant. Contacts and devices currently support attribute export, not direct restoration.
SaaS
Protect customer records, files and Salesforce settings against accidental deletion, integration errors and configuration changes.
Suitable scenariosSalesforce cloud backup service
Platforms / workloadsSalesforce records · Files · metadata · Multiple Salesforce organisations
Advanced features such as archiving, masking and test-environment creation depend on the subscription and are not included in every plan.
Self-managed software
Manage Salesforce backups and databases on your chosen on-premises or cloud Linux infrastructure.
Suitable scenariosSelf-managed Salesforce protection
Platforms / workloadsSalesforce data and metadata · Record hierarchies and relationships · Files and multiple organisations
The current product is version 3, supplied separately from Data Cloud SaaS. Linux, PostgreSQL, storage and Salesforce API access require self-management.
Companion SaaS integration tool
Let authorised colleagues view and restore archived records directly in Salesforce.
Suitable scenariosSalesforce extension requiring an active subscription
Platforms / workloadsArchived Salesforce records · Archived files · Related child records
Requires an active Data Cloud for Salesforce subscription and supported Salesforce editions and permissions. It is not a separate backup engine.
SaaS
Veeam-managed cloud backup for Azure workloads, reducing backup-appliance maintenance.
Suitable scenariosVendor-managed Azure backup service
Platforms / workloadsAzure VMs and disks · Azure SQL · Azure Files · Cosmos DB
Check coverage against SaaS technical documentation. Azure Files does not support NFS; Cosmos DB and SQL have additional version, API, connectivity and recovery limitations.
SaaS
Manage AWS backups through a cloud service, reducing maintenance of backup infrastructure and storage.
Suitable scenariosVendor-managed AWS backup service
Platforms / workloadsAmazon EC2 · Amazon RDS · DynamoDB · Redshift Clusters・Serverless · EFS · FSx
Available for AWS Global regions. Check EC2 networking and recovery and other AWS service support against SaaS technical documentation; coverage differs from self-managed software.
Backup storage SaaS
Veeam-managed immutable cloud storage for off-site backup copies, integrated with existing VDP or Kasten environments.
Suitable scenariosOff-site copy destination, not a standalone backup engine
Platforms / workloadsVeeam Data Platform backups · Kasten Kubernetes data · Long-term NAS backups
Vault is a backup destination, not an engine that automatically backs up every SaaS platform. Archive is designed for infrequently accessed data. Check regions, tiers, retrieval and retention against the contract.
Public-cloud platform component
For organisations managing their own AWS protection policies, backup appliances and storage, with optional central management through VBR.
Suitable scenariosBusiness-managed AWS backup component
Platforms / workloadsEC2 · RDS · DynamoDB · Redshift · EFS・FSx · VPC configuration
The AWS software component and Data Cloud SaaS use different deployment models. Check AWS services, regions and cross-platform recovery by version.
Public-cloud platform component
Configure Azure backup and recovery on self-managed infrastructure and bring cloud protection into VBR management.
Suitable scenariosAzure protection within the platform
Platforms / workloadsAzure VMs · Azure SQL · Azure Files · Cosmos DB · Virtual Networks
Part of the VBR solution from version 6.0. Cosmos DB, virtual networks and some cross-platform recovery options require VBR-managed appliances.
Public-cloud platform component
Cloud-native protection for Google Cloud computing and databases, with integration into on-premises backup management.
Suitable scenariosGoogle Cloud infrastructure protection
Platforms / workloadsCompute Engine · Persistent Disk · Cloud SQL for MySQL・PostgreSQL · Cloud Storage · Cloud Spanner
Protects Google Cloud infrastructure, separate from Gmail and Google Workspace. This covers the self-managed software component; a named Data Cloud SaaS plan remains to be verified.
Kubernetes-native platform
Protect Kubernetes at application level, rather than as individual disks, covering containers, persistent data and application configuration.
Suitable scenariosKubernetes application and data protection
Platforms / workloadsKubernetes applications · Persistent Volumes · Data and metadata · Virtual machines and AI workloads on Kubernetes
The current name is Veeam Kasten; historical documents may use Kasten K10. Check Kubernetes distributions, CSI, storage and application consistency. Confirm licensing separately from VBR.
Kasten licensing packages
Protect VM applications running on container infrastructure for organisations using OpenShift Virtualization.
Suitable scenariosOpenShift Virtualization subscription option
Platforms / workloadsOpenShift Virtualization Engine · VM applications and data on Kubernetes
Listed on the official product page as a Kasten subscription option, not a separate general-purpose hypervisor backup engine. Check node counting, OVE and Kubernetes deployment requirements.
Optional platform management component
A single web management and recovery portal for multiple sites or backup servers.
Suitable scenariosOptional management component for multi-site backup
Platforms / workloadsMultiple VBR servers · Branch locations · VMware Cloud Director
An optional VBR management component, not included in Community Edition. Some self-service recovery features require specific licences.
Application recovery tools
Find and restore specific application data from backups, reducing the need to restore an entire server for a small amount of data.
Suitable scenariosGranular recovery component; features follow main-product licensing
Platforms / workloadsExchange・SharePoint・OneDrive・Teams · Active Directory · SQL Server・Oracle・PostgreSQL · SAP HANA・MongoDB
Supplied with VBR or Microsoft 365 backup software; features depend on the main product licence and operating system. New Teams Explorer installations in v13.1 require the Microsoft 365 backup installation package.
Service-provider component
Enables service providers to offer multi-tenant off-site backup and disaster recovery services for organisations retaining external copies.
Suitable scenariosService-provider backup and recovery component
Platforms / workloadsTenant backup copies · VM replication and DRaaS · Provider-hosted storage
Location, service levels, contracts and protection policies are determined by the actual provider. Confirm the BaaS or DRaaS scope available from AL-Touch when enquiring.
Service-provider management tools
Central monitoring of customers' Veeam protection, licence usage and remote management for service providers.
Suitable scenariosCentral management tool for service providers
Platforms / workloadsCustomer Veeam infrastructure · Agents · Microsoft 365 · Public cloud and Vault
Console manages services; the corresponding products perform backups. Check licences and costs separately for managed products, storage and services.
SaaS service-provider offering
A multi-tenant SaaS platform for MSPs managing customers' cloud protection, reducing service-infrastructure maintenance.
Suitable scenariosMSP cloud-service subscriptions and management
Platforms / workloadsCustomer Microsoft 365 environments · Entra ID · Vault · Check other subscribed workloads in the provider portal
Available through the Veeam Rental Program. Confirm available workloads and regions in current provider documentation and subscriptions.
System Center integration tool
Central visibility of virtualisation and backup infrastructure health and performance for IT teams using Microsoft System Center.
Suitable scenariosSystem Center monitoring integration
Platforms / workloadsMicrosoft System Center · VMware vSphere · Microsoft Hyper-V · Veeam backup infrastructure
A System Center extension, distinct from Veeam ONE. The current lifecycle lists version 9 support until February 2027; assess compatibility and upgrade plans.
ITSM integration tool
Connect Veeam backup events, queries and operations to ServiceNow workflows so IT teams can follow up issues.
Suitable scenariosITSM integration, not ServiceNow data backup
Platforms / workloadsVBR backup and recovery jobs · ServiceNow ITSM · Backup alerts and events
An ITSM workflow integration, not a backup of the ServiceNow tenant. The app is free; prerequisites include VDP Universal Advanced/Premium and ServiceNow IntegrationHub Professional.
Vendor professional services
Vendor security assessment, preparedness and incident-support plans for organisations needing deeper cyber-readiness and recovery coordination.
Suitable scenariosSeparately purchased vendor professional services
Platforms / workloadsVeeam data protection environments · Cyber-readiness and incident recovery arrangements
Vendor services are purchased separately. Eligibility, covered products, response arrangements and protection terms are governed by the vendor contract.
Data and AI governance platform
Connect data, identity, access and AI risks to assess security, governance, privacy and data resilience.
Suitable scenariosData and AI governance platform; confirm modules separately
Platforms / workloadsOn-premises and multi-cloud data · SaaS and backup data · Identity and access · Enterprise AI systems
Confirm DataAI/Securiti modules separately from VDP licensing. See product developments below for availability of Agent Commander, Intelligent ResOps and other agents.
Data security and governance solution
Understand sensitive data flows, permissions and AI usage risks to manage data security across environments.
Suitable scenariosData security and governance across environments
Platforms / workloadsStructured and unstructured data · On-premises repositories · Multi-cloud and SaaS · AI models and data pipelines
Part of the Veeam portfolio, with licensing separate from VDP. Confirm connectors, deployment and the modules AL-Touch can supply and deliver.
DataAI platform component
Bring consent status and privacy-policy controls into daily governance for organisations handling large volumes of consent and preference data.
Suitable scenariosConsent governance component of DataAI
Platforms / workloadsConsent and preference data · Privacy policies across systems · User identities and data relationships
The vendor confirmed general availability on 3 June 2026 as part of DataAI. Availability of Data Subject Request Agent and Assessment Agent must be checked separately.
Free and Community licensing options
For small-scale protection or evaluation. Check capabilities, limits and usage terms before deciding whether it suits production operations.
Suitable scenariosEvaluation or small environments: check usage terms first
Platforms / workloadsVBR: up to 10 workloads · Microsoft 365: up to 10 users · Salesforce: up to 50 users · ONE: up to 10 workloads · Windows・Linux・Mac Agents · Kasten Free
Free editions have limited support, scale and capabilities. Check the vendor EULA and edition terms before using them for commercial third-party backup services.
Compare product families, platform components and deployment options using information from Veeam. Confirm features, compatible versions, cloud regions and licensing when selecting a solution.
Confirm features, licensing, supported platforms, cloud regions and availability against specified versions, vendor documentation and the formal proposal.
VENDOR RESOURCES · AL-TOUCH SELECTION NOTES
Review features, deployment requirements and selection notes, then consult complete vendor documentation as needed.
Compare VM, physical-server and cloud-data protection, planning backup security, storage and restore tests.
Public PDF · 2 pages
Read vendor resourceUnderstand anomaly detection through changes in backup statistics, then plan alert handling and pre-recovery checks.
Public PDF · 8 pages
Read vendor resourceLearn console workspaces, filters and controls for viewing backup jobs, infrastructure and results centrally.
Publicly readable
Read vendor resourceNeed to assess compatibility with existing systems?Discuss compatibility, deployment and licensing with the team.
Enquire about products and deploymentPLAN YOUR NEXT STEP WITH AL-TOUCH
Describe platforms, data volumes, retention, storage locations and recovery objectives to discuss selection, deployment and restore testing.