AL-TOUCH · WEBSITE DESIGN AND DEVELOPMENT
Help customers understand your expertise through your website.
Explore how WiFi-HK.com, Fiber.com.hk and GDMME.com organise content, present services and connect visitors with enquiries.
Fiber.com.hk
Use everyday scenarios, from office moves and Wi-Fi dead spots to connections between floors, to introduce services and build an enquiry step by step.
GDMME
Layer complex information through management scope, equipment diagrams and online white papers, leading to business enquiries.
WiFi-HK
Use venue categories, an interactive floor plan and a Wi-Fi knowledge base to explain coverage, capacity and separation, leading to project enquiries.
Analyses are based on public websites as viewed on the review date. Each report separates observed design from suggested future improvements.
Development through prototypes, testing and acceptance
Turn requirements into a working prototype, then develop in stages against features and acceptance criteria, with business users involved throughout.
Requirements and working prototypes
Confirm users, workflows and data sources, try key screens, and define first-phase features and exclusions.
Stage deliverablesWorkflows, prototypes and acceptance criteriaDevelopment and scenario testing
Implement features and test roles, validation and error handling. Check interfaces and licensing for external services.
Stage deliverablesTestable releases, test records and issue logsLaunch and maintenance handover
Confirm deployment, backups, administrator accounts and operational checks, then provide usage instructions, version handover and support responsibilities.
Stage deliverablesApproved release, deployment and administration documents
Checks before handover
- Main workflows and permissions for different roles have been tested.
- Error notifications, backups and rollback are arranged.
- Source code, data, third-party costs and maintenance responsibilities are specified.
Features, timelines, source code and intellectual-property arrangements follow the project agreement. Third-party interfaces, platform approvals and AI output quality require separate verification.
Help customers understand the business and their next step
Organise homepage and service-page content around company services, target customers and common enquiries. Explain what is offered, what information is needed and how to contact the company. Online shops also need product, payment, delivery and order workflows.
- Service descriptions, company information and clear enquiry options.
- Mobile reading, multilingual content and CMS update requirements.
- Shop products, transaction workflows and ongoing maintenance responsibilities.
Preserve website assets and management control
Before redesigning, inventory existing URLs, text, images, internal links and working enquiry pages rather than deleting or rewriting everything for visual reasons. Clarify domain ownership, administrator accounts, renewals, hosting and business email to avoid disrupting email or losing management access during website changes.
- Identify content to retain, improve or add.
- If URLs must change, plan their mapping and redirect checks separately.
- Use authorised images, case studies and partnership information.
Review drafts, test and plan maintenance in stages
We organise content and photographs, prepare an initial draft, and arrange acceptance after revisions and testing. Tests should cover mobile reading, service links, enquiries, forms and required email notifications. Assign responsibility for content updates, administrator access, backups and patching. Website protection or vulnerability scanning can be scoped separately, including assessment of products such as WebRAY.
- Forms should collect only information needed for the enquiry, not passwords or complete sensitive documents.
- Restrict website administration and review software, plug-ins and backups.
- The company should review facts, service scope and image permissions in AI-assisted drafts.
Prepare website and business information
If the site already receives search traffic, provide relevant pages and shareable search data for a page-by-page review. A redesign or additional content cannot guarantee a first-place ranking.
- The existing website, domain and management or hosting providers.
- Main services, target customers, languages and common enquiries.
- URLs, text and images to retain, and available search data.
- Content-update needs, shop workflows, budget and intended completion time.
Service scope, hours and fees are subject to the agreed proposal.
Information and references
Suitability and enquiry preparation
When is this service suitable?
Common needs
- Create a business website or update service descriptions.
- Retain existing content and URLs while improving how customers find services.
- Open an online store or organise website management, updates and backups.
Which service do I need?
- Business website design services
Explore current business website services.
- Online store solutions
Discuss products, orders and handling workflows.
- Websites and domains
Confirm domain, website management and handover arrangements.
Prepare for an enquiry
- Current website URL and service or product overview.
- Main tasks customers should complete on the site.
- Current platform, domain responsibilities and launch date.
For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.
EnquireBusiness website, domain and online-store planningCybersecurity and AI useExplore security planning, responsibilities and acceptance considerations
Cybersecurity · Safe AI use
Websites, online stores and domains: security planning priorities
「Business websites, online shops and enquiry journeys」 includes the following security priorities; measures, tests and deliverables are specified in the proposal.
- Administration and ownershipCheck administrator access to domains, DNS, websites and hosting, explicitly assigning updates, renewals and handover.
- Applications and dataAssess updates, forms, uploads and third-party plug-ins, planning data and transaction protection around actual workflows.
- Launch and recoveryDiscuss launch testing, change approvals, alerts and backups alongside handover and recovery of existing URLs and content.
AI considerationsFor AI chat, content or ordering tools, restrict readable/writable data and callable tools. Public input must not independently trigger publishing, refunds or administrative actions.
Planning and acceptance recordsDomain and management responsibilities, launch and access-test records, update and backup handover arrangements.
You may also want to know
Our current website already ranks in search. Can we improve only parts of it?
Yes. Inventory useful URLs, content, links and enquiry options first, then improve content hierarchy, mobile reading and contact flows in stages. Assess URL changes individually; rebuilding the entire site is not the only approach.
Can we retain our domain, images and articles?
Confirm ownership, management access and content permissions, then identify what to keep and update. Check domain, hosting and email settings before and after changes.
Does website design automatically include an online shop, maintenance and security products?
These should be listed separately. Explain whether you need transactions, content updates, hosting, backups or website protection, then compare features, deliverables and maintenance scope instead of assuming everything is included.
