Website case study · Commercial Wi-Fi · Engineering website

WiFi-HK

Make wireless engineering clear through site needs

Use venue categories, an interactive floor plan and a Wi-Fi knowledge base to explain coverage, capacity and separation, leading to project enquiries.

Our work
Website design and development
Audience
People responsible for offices, factories, warehouses, hotels, shops and educational sites needing commercial Wi-Fi planning or improvements.
Website objective
Help customers understand engineering needs from site and usage problems, then organise project information to confirm surveys and deliverables with the team.
Analysis basis
Public website content and user journeys
wifi-hk.comActual website screen
Actual WiFi-HK homepage: commercial Wi-Fi services and a concept floor plan with switchable planning views
Actual WiFi-HK homepage: commercial Wi-Fi services and a concept floor plan with switchable planning viewsReviewed:

01 · Design and content

Make business expertise easy to understand.

The following observations describe visible website information and design.

01

Guide by scenario to simplify choices

The homepage routes visitors through six venue types, using meetings, scanning and guest access to connect familiar operational needs with planning priorities.

02

Interactive diagrams explain planning perspectives

The floor plan switches between coverage, capacity and segmentation and offers animation pause. It is clearly labelled as conceptual, not a measured heatmap.

03

Let customers review project needs first

The enquiry page separates site, problems and contact details, with summaries, copying and downloads. Unknowns remain unconfirmed, and the interface distinguishes unsent drafts from submission.

02 · Enquiry journey

From understanding a service to making contact.

  1. Choose the closest venue scenario

  2. Explore planning through diagrams and the knowledge base

  3. Open the enquiry page and describe the site and issues

  4. Review the requirements summary before submitting

wifi-hk.comActual website screen
Initial WiFi-HK enquiry screen: site fields, an unconfirmed requirements summary and a not-yet-sent notice
Initial WiFi-HK enquiry screen: site fields, an unconfirmed requirements summary and a not-yet-sent noticeReviewed:

03 · Ongoing improvement

Align design with operations and define security arrangements.

These are directions for further assessment, not completed work or performance promises.

Content and user experience

Check enquiry continuity by scenario

Review consistency between scenario pages and form prompts, continuing mobile tests for entry, back navigation and error correction.

Keep knowledge content maintained

Retain sources and review dates for requirements, equipment and engineering information. Update broken links and distinguish concept diagrams, measurements and publishable projects.

04 · Sources

Screenshots and information sources

Public pages may change as websites are updated. Images are screenshots from this review.

The next step for your website

Help customers understand your business and find you.

Start with the current website, services and enquiry journey to define redesign priorities together.

Discuss a business website