Size the environment for ERP workloads
Record application and database versions, concurrent users, data volumes, branch locations and peak activity. Assess compute, storage, connectivity and a supported deployment environment. Cloud resources need to meet the ERP vendor's requirements; capacity and monthly charges alone are not enough to compare options.
Plan access, data locations and backups together
- Confirm access paths for users in offices, branches and remote locations.
- Record where primary systems, backups and management services process data, and the suppliers responsible.
- Set administrative permissions, update arrangements, backup retention and restore tests.
Test business processes before launch
Validate everyday work such as signing in, checking stock, placing orders, printing and reporting, paying particular attention to interfaces and peripheral devices. Specify data transfers, downtime, rollback, post-launch support and future data exports so the business can continue managing the system.
Confirm deployment regions, capacity, licensing and responsibilities against the actual application and proposal.
Information and references
When is this service suitable?
Common needs
- ERP or other applications need server resources, and you are considering cloud deployment.
- Hong Kong and other offices need access to the same system.
- You need clear ownership of systems, cloud resources, backups and support.
Which service do I need?
- ERP cloud servers
Confirm application deployment and resource requirements first.
- Business data backup
Confirm cloud-system backup and recovery separately.
- Hong Kong–mainland private connectivity
Explore cross-border access between offices and systems.
Prepare for an enquiry
- Application name, purpose and current deployment.
- User count, locations and required access methods.
- Target launch or migration date and existing responsibilities.
For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.
Enquire about business cloud systemsCybersecurity and AI useExplore security planning, responsibilities and acceptance considerations
Cybersecurity · Safe AI use
Cloud and cross-border systems: security planning priorities
「ERP cloud servers」 includes the following security priorities; measures, tests and deliverables are specified in the proposal.
- Deployment and dataConfirm system locations, data flows, workloads and provider responsibilities, assessing deployment scope against business needs.
- Accounts and interfacesInventory tenants, administrators, service accounts and APIs, planning permission separation and required operation logs.
- Operational continuityDiscuss updates, alerts, capacity and backups, defining fault and recovery responsibilities for the business and provider.
AI considerationsWhere cloud AI accesses business data, check data-use and retention settings, knowledge-base access and external tool permissions. Apply human approval to automated changes according to risk.
Planning and acceptance recordsDeployment and data-flow diagrams, tenant and permission lists, backup and support responsibilities.
You may also want to know
Does a cloud server rental include ERP software and implementation?
Confirm cloud resources, operating systems, databases and ERP licences separately from data migration, process configuration and maintenance. Server rental alone does not include every item.
Do we still need backups after moving to the cloud?
Plan them around the business's recovery requirements. Platform availability and recovery of business data are separate responsibilities. Confirm retention, isolation, deletion protection and practical restore testing.
