Explore suitable solutions by service need.
Choose a service below to understand scope, deployment conditions and support.
Service categories
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Common needs
- Unstable office internet or Wi-Fi is affecting work.
- Hong Kong and mainland offices need access to the same business systems.
- New branches or work areas require a clear internal network plan.
Which service do I need?
- Hong Kong fibre connectivity
Review external circuits and connectivity arrangements.
- Business Wi-Fi
Address office coverage and guest access.
- Hong Kong–mainland private connectivity
Discuss connectivity between regional offices.
Prepare for an enquiry
- Office locations and approximate concurrent users.
- Existing broadband, Wi-Fi or cross-border circuit types.
- Affected tasks, locations and typical times of disruption.
For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.
Enquire about business networkingCybersecurity and AI useExplore security planning, responsibilities and acceptance considerations
Cybersecurity · Safe AI use
Business networking and cross-border connectivity: security planning priorities
This service category includes the following security priorities; measures, tests and deliverables are specified in the proposal.
- Connections and segmentationPlan routes, segmentation and permitted services around office users, guests, devices and cross-border applications.
- Management and accessCheck administration of network equipment, Wi-Fi, VPNs and dedicated circuits. Confirm encryption and identity controls against actual device and service capabilities.
- Quality and anomaliesDiscuss connection quality, configuration changes and suspicious-source monitoring, with clear telecom-provider and internal-network responsibilities.
AI considerationsWhere AI services or agents access clouds, APIs or internal systems over this network, inventory destinations, accounts and tools and restrict external or cross-segment access as needed.
Planning and acceptance recordsNetwork and routing diagrams, access policies, device configurations, connection tests and responsibility handover records.
