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Choose a service below to understand scope, deployment conditions and support.
Service categories
AL-Touch helps coordinate fibre access and internal business networks for new offices, relocations and connectivity improvements. We clarify the roles of telecom links, routers, firewalls and IT support.
AL-Touch helps offices, branches and factories plan Hong Kong–mainland private circuits and VPNs, combining encrypted access, routing, segmentation and maintenance for business systems across locations.
Choose services for your needs
Common needs
- Unstable office internet or Wi-Fi is affecting work.
- Hong Kong and mainland offices need access to the same business systems.
- New branches or work areas require a clear internal network plan.
Which service do I need?
- Hong Kong fibre connectivity
Review external circuits and connectivity arrangements.
- Business Wi-Fi
Address office coverage and guest access.
- Hong Kong–mainland private connectivity
Discuss connectivity between regional offices.
Prepare for an enquiry
- Office locations and approximate concurrent users.
- Existing broadband, Wi-Fi or cross-border circuit types.
- Affected tasks, locations and typical times of disruption.
For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.
Enquire about business networkingCybersecurity and AI useExplore security planning, responsibilities and acceptance considerations
Cybersecurity · Safe AI use
Business networking and cross-border connectivity: security planning priorities
This service category includes the following security priorities; measures, tests and deliverables are specified in the proposal.
- Connections and segmentationPlan routes, segmentation and permitted services around office users, guests, devices and cross-border applications.
- Management and accessCheck administration of network equipment, Wi-Fi, VPNs and dedicated circuits. Confirm encryption and identity controls against actual device and service capabilities.
- Quality and anomaliesDiscuss connection quality, configuration changes and suspicious-source monitoring, with clear telecom-provider and internal-network responsibilities.
AI considerationsWhere AI services or agents access clouds, APIs or internal systems over this network, inventory destinations, accounts and tools and restrict external or cross-segment access as needed.
Planning and acceptance recordsNetwork and routing diagrams, access policies, device configurations, connection tests and responsibility handover records.