Explore suitable solutions by service need.
Choose a service below to understand scope, deployment conditions and support.
Service categories
AL-Touch provides advice on ToDesk Enterprise licensing for IT staff supporting employees remotely and managing branch devices. Select a plan around users, devices and concurrent connections, then check permissions, activity records and file controls.
Choose services for your needs
Common needs
- You have no dedicated IT staff and need help with everyday issues.
- You are hiring, opening a branch or moving offices and need to organise equipment and systems.
- You want to identify priorities before allocating budget and time.
Which service do I need?
- Business computer maintenance
Everyday computer, account and IT support needs.
- Office IT infrastructure works
Plan relocation, networking and equipment integration.
- Business cybersecurity solutions
Identify the data and systems that need protection.
Prepare for an enquiry
- Approximate number of users and office locations.
- Main types of existing equipment and systems.
- Problems to address and your preferred timeframe.
For an initial enquiry, describe the issue and equipment only. Do not submit passwords or verification codes. The team will arrange a secure channel for sensitive documents and incident records.
Enquire about business IT servicesCybersecurity and AI useExplore security planning, responsibilities and acceptance considerations
Cybersecurity · Safe AI use
Business IT services: security planning priorities
This service category includes the following security priorities; measures, tests and deliverables are specified in the proposal.
- Assets and responsibilitiesConfirm equipment, systems, accounts and data scope, then document responsibilities across the business, suppliers and maintenance team.
- Access and changesPlan permissions, updates and change approvals around business needs, reducing shared administrator accounts and unauthorised settings.
- Monitoring and recoverySpecify monitoring items, alert recipients and incident workflows, with clear backup and recovery responsibilities.
AI considerationsWhere AI assistants or automated agents access business systems, define readable/writable data, tool permissions and external connections; retain human approval for important changes.
Planning and acceptance recordsAsset and responsibility lists, access and change records, acceptance and ongoing management arrangements.
